User Manual Guide: Brother Printer Offline How to Fix

Have you purchased a new Brother printer? Are you facing issues with your Brother printer? Looking for solutions to resolve the issues with your printer? If yes, then you reached the right spot! In this blog, you will get the answer for which you are looking for. Here, we have explained the details on Brother printer offline how to fix it for both Windows and Mac devices. Let’s get started without any further delay.

Common Reasons Behind Brother Printer Offline Issue 

Look at the below list to know the most common reasons behind the Brother Printer offline issue:

  • Ink toner blockage

  • Paper jam issue

  • Brother printer is not set as default

  • Outdated or corrupted drivers

  • Network connection error between printer and computer

  • Incorrect printer settings

  • Print job stuck in queue

  • Selected the offline printer mode


Troubleshooting Tricks for Brother Printer Offline Issue 

Go through the below steps to fix the Brother printer offline issue:

Method 1: Set your Brother Printer as the default

  • Click on the Start button and open the Control Panel from the Windows search option.

  • After that, right-click on your printer from the displayed list of printers and choose “Set as default printer”.

  • Next, restart your printer and check whether the issue is get resolved or not. 


Method 2: Uncheck the Printer Offline Status

  • The first step is to click on the Start button and then open the control panel.

  • After that, tap on the “Devices and Printers” option.

  • Right-click on the Brother print icon and tap on “see what’s printing”. 

  • Tap on the printer option located on the top of the Windows. If there is a checkmark on “use printer offline, then uncheck it. 

  • Hit again on the printer option from the top and choose the “cancel all documents” option. 


Method 3: Clear and Restart the Print Spooler

  • Launch the Service Windows using the Run command or Windows search.

  • Click on the “Print Spooler” from the service window.

  • After that, right-click on the “Print Spooler” and choose the “Stop” option.

  • Open the File Explorer and browse to the preferred location by copy and paste the text from the file explorer address bar. 

  • Next, you need to select all the files from the printer folder. Click on the delete button.

  • Return to “Print Spooler” and right-click on it to select the Start button, and then run the spooler service again.

  • At last, make sure that the startup type of spooler is automatic. 


Method 4: Check the Printer Jam Error 

  • Turn off your Brother printer and then unplug it from the power socket.

  • After that, open the printer to take out the rollers from it.

  • If you did not get this option, then try to pull paper from the roller carefully. When you pull out the paper between the rollers, you can send the print command. 


We hope this blog will help the users in Brother Printer Offline How To Fix issues from the Windows and Mac devices. If you fail to resolve the issue after following the above steps, then contact our technical team to fix the issue at your fingertips.
Location: Phoenix, AZ, USA

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