How to Troubleshoot HP Scanner Not Working Issue?

Most of the time the users face the HP Scanner Not Working issue when they upgrade Windows OS or any other version of the software. Sometimes, there may be a possibility that the scanner would not get identified by your system or you may get a complicated message on your screen while scanning something. If you are the one who is facing the same issue with the HP scanner not working then don’t panic! You have reached the right place. In this blog, we have discussed the simple instructions on resolving the HP scanner not working issue. The causes of such issues may vary and it becomes very challenging for the user to find out the root causes behind the occurrence of the HP scanner not working. Let’s get started without any further delay. 

Instructions to Troubleshoot HP Scanner Not Working Issue 
Look at the below steps to troubleshoot the HP scanner not working issue. If the method you are following first does not work then go with the next one. 
Method 1: Enable Windows Image Acquisition and Associated Service 
Windows Image Acquisition allows the graphic software to connect the imaging hardware like camera and scanners. You are required to enable WIA service in your system so that you can scan without facing any difficulty. Here are the steps that you need to perform:
Step 1: The first step is to press Windows and R keys at the same time from your keyboard. It will open the Run box.
Step 2: After that, enter “services.msc” in the address bar. Click on the Ok button to go ahead.
Step 3: Thereafter, scroll down the cursor and double-click on the option named Windows Image Acquisition. 
Step 4: Next, you need to ensure that the Startup type is set to “Automatic” and the service status is also running.
Step 5: In case, the Service status is set as Running then tap on “Stop” to stop the service. Tap on Start to enable the service again.
Step 6: At last, tap on Apply and then Ok to save the changes. 

Method 2: Update the Scanner Driver
One of the issues behind HP scanner not working is outdated or missing scanner drivers. It is the reason that you need to update the scanner driver with the latest available. You can update the scanner driver manually and automatically. So, you need to update the scanner driver with the latest one. 

Method 3: Troubleshoot Hardware Issues
Hardware problems are also the cause that you are facing difficulty in scanning. So, run the troubleshooter in your system to resolve the HP scanner not working issue. Follow the below steps to fix hardware issues:
Step 1: The first step is to open the control panel on your computer or laptop. After that, choose the “troubleshooting” option from the displayed option. 
Step 2: Click on the “Hardware and Sound” and then “Hardware and Devices” option.
Step 3: Follow the instructions displayed on the screen to complete the troubleshoot process and fix the issue from the root. 

We hope that this blog will be helpful for you in resolving the HP Scanner Not Working issue. In case, none of the above methods works for you in resolving the issues associated with HP scanner then don't hesitate to contact our support team to our helpline number or live chat option.
Location: Phoenix, AZ, USA

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