What To Do If HP Officejet 3830 Is Unable To Do Scan To Email Setup?
Are you using the HP Officejet 3830 printer? Having issues in HP Officejet 3830 scan to email setup? Looking for solutions to this issue to resolve the issue? Don’t know what to do next? If the answer to these questions is yes then don’t panic! Here, you will get the answer to all of these questions. In this blog, we have described the step-by-step instructions to troubleshoot the HP Officejet 3830 is unable to scan to email setup. Let’s get started.
Steps to Resolve HP Officejet 3830 Unable to Scan to Email
Look at the below steps to resolve the HP Officejet 3830 unable to scan to email issue:
Method 1: Check the Platform Compatibility
If your printer does not scan even after upgrading to Windows 10 then you need to ensure whether it is compatible with that platform or not. To do the same, you need to open the HP Officejet 3830- Windows 10 Compatible Printers page in the web browser. Expand the model series on that web page to check if it includes the printer model. In case the printer is not compatible with Windows 10 then you are required a new printer or a compatible platform.
Method 2: Reset the Printer
Another solution to resolve the issue is to reset the printer. Turn the printer off and then on after some time to resolve the printing and scanning issue. This method is known as power cycling as it can reinitialize the configuration parameters of the scanner. Switch off the printer and then unplug the cable. After 10 to 20 minutes, plug in your printer and turn it on.
Method 3: Reinstall the HP Printer Software
Reinstalling the HP printer software is the best way to resolve the HP printer scanning issue after upgrading to Windows 10. It will ensure the users have the latest printer drivers. Follow the below steps to reinstall the HP printer software:
- Right-click on the Start button and then tap on Run.
- Enter appwiz.cpl in the Open text box. Click on the Ok button.
- Choose the HP printer software given under the Programs and Features control panel.
- Hit on the Uninstall option. Tap on the Yes button for further confirmation.
- Once you uninstall the HP printer software, restart your device.
- After that, go to settings and remove your printer from the Printers and Scanners list. To do the same, open Cortana by pressing the Window and Q keys at the same time.
- Enter “printers” in the search bar and tap on Printers and scanners option to open the new window.
- Choose your printer and tap on the remove device option. Follow on-screen instructions to remove the printer.
- Open the HP support page and tap on Printer to open the search box. Enter your printer model in the search box and tap on the Submit button.
- A software and driver web page will display the entered printer. Tap on Change to choose a 32-bit or 64-bit Windows version from the drop-down menu.
- Tap on Download to get the full feature driver and software for your printer.
- Hit on the downloaded printer driver and software to install it.
Method 4: Use HP Print and Scan Troubleshooter
By using the HP print and scan doctor, you can easily fix the printing and scanning issue. Here are the steps to resolve the issue:
- Connect your printer to your laptop and turn it on.
- Tap on HP print and scan doctor on the HP Customer support page to download the troubleshooter.
- Hit on HPPSdr.exe to open the software window.
- Go to the Start button and then choose the printer does not scan option.
- Choose the Fix scanning option.
- If the issue is detected then the troubleshooter will tell you and resolve the error.
We hope that by following the above-mentioned instructions, you can easily resolve the HP Officejet 3830 Scan To Email Setup issue. In case of failure, you can talk to our professional experts for better assistance.
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